Fraud prevention


 

We are aware of fraudulent activities where scammers are using our company’s name. It is not IGM Financial’s practice to ask you for sensitive personal information such as social insurance/social security numbers, bank account details, financial information, or login credentials via unencrypted e-mail or without speaking to you regarding the request. If you receive such a request, or if you have any concern as to the validity of an email from IGM Financial, a website claiming to be a IGM Financial website, a communication claiming to be from IGM Financial and its employees, or our online security, please submit a Contact Us form.

Please attach any suspicious email in its original form, screenshots in the case of instant messages from other communication platforms, or in the case of a website please include the URL in your notification.

Common Scams to Watch Out For

Job Scams

On various websites and social media platforms you may encounter fake job postings. As part of this scam, you may receive an offer via email to interview for a work-from-home position. A job interview is conducted online using a chat-related app (e.g. Google Hangouts, WhatsApp) and you are told you have been offered the job. Upon acceptance of the job offer, you are asked to provide personal information, such as social insurance/social security numbers or bank details, under the guide of job applications or background checks. You may also be instructed to provide payment, either to secure the job position or to purchase the necessary equipment, software, and training materials. 

Red Flags:

  • Unsolicited job offers via email or social media
  • Requests for payment to secure a job position
  • Emails from unofficial or suspicious domains
  • Immediate job offers that promise unusually high salaries, bonuses, or commissions for entry-level positions or minimal work
  • Requests for sensitive information like social insurance/social security numbers, bank account details, or copies of identification documents early in the process
  • Unprofessional communication such as poor grammar, spelling errors, and pressure to act quickly

Investment Scams

Fraudsters may offer you fake investment opportunities, promising high returns and using our company’s name to gain trust. As part of this scam, you may be approached through online ads, social media, dating apps, or “wrong number” text messages.

Red Flags:

  • Guaranteed high returns with little or no risk
  • Pressure to invest quickly
  • Complex or unclear investment strategies that are difficult to understand
  • Lack of verifiable information about the investment

Inheritance Scams

Scammers may contact you claiming you are the beneficiary of a large inheritance or investment account, requiring payment of fees or taxes upfront to access the funds.

Red Flags:

  • Unexpected notifications of large inheritances or investment accounts
  • Requests for personal information or advance payments
  • Emails or letters with poor grammar or spelling mistakes

How to Protect Yourself

  • Verify: Always verify the identify of anyone who contacts you claiming to represent our company using the official contact information found on our website.
  • Be Cautious: Do not provide personal or financial information to unsolicited contacts. Legitimate companies will not ask for sensitive information via email or phone.
  • Report: If you suspect you have been approached by a scammer, report it to your local authorities.

Resources

  • For information on various types of email fraud, please visit the E-mail Fraud / Phishing on the Canadian Anti-Fraud Centre website.
  • The Canadian Anti-Fraud Centre has published some tips on how to protect yourself. For more information, visit the Canadian Anti-Fraud Centre.  
  • If you have lost money because of a fraud, contact your local police.
  • You may also contact us by submitting a Contact Us form or calling us at: 1-888-746-6344.